You need to get paid without sounding desperate. Clarity and timing matter.
6 min read · Published 2025-12-05
Overdue invoice workflow
Check balance → resend link → polite follow-up steps.
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Check invoice status and payment history first. Maybe a part-payment landed but was not confirmed yet.
ProperTradie shows balance due on invoice detail and overdue status when due dates pass.
Customers lose emails and texts. Resend the public invoice link with bank details — from your SMS app, not automated blast SMS.
A short, factual message works: amount, due date, BSB and reference.
Start with a free trial. Quote, approve, invoice and track payments from your phone.
Phone call after a polite reminder. For commercial clients, accounts payable often needs a PO or approval — ask what is missing.
This is general information only, not legal advice on debt collection.
